English
TARAYAKO is an online marketplace where customers can shop for a wide variety of products from trusted vendors. We connect you with sellers worldwide, offering everything from fashion and electronics to handmade crafts and beauty products.
Simply click on the "LOGIN/REGISTER" button at the menu and follow the instructions to create a customer account. You’ll be asked to provide basic information like your email address, and you'll create a password for secure access.
Yes, we take your security seriously. Our platform uses advanced encryption technology to protect your personal and payment information. All transactions are secure and confidential.
Browse through our categories or search for a product, add your chosen items to the cart, and proceed to checkout. You’ll be able to review your order and select your payment method before confirming the purchase.
Yes, you can add products from different vendors to your cart and complete your purchase in one transaction. Each vendor will fulfill their part of your order separately.
Each product page will display the stock status. If an item is unavailable or low in stock, it will be noted on the page. We update our inventory regularly to provide accurate information.
TARAYAKO offers various delivery options depending on your location and the seller’s shipping policies. You can choose from standard, express, or same-day delivery if available in your area.
Delivery times vary based on the seller and your location. Once your order is confirmed, an estimated delivery date will be provided. You can track your order through the “My Orders” section.
Yes, some vendors offer international shipping. If a vendor provides this option, it will appear in the shipping section during checkout. Please note that international deliveries may take longer and could incur customs fees.
After placing an order, you will receive a tracking link via email or in the “My Orders” section on our website. You can check your order status anytime by clicking on the tracking link.
We accept various payment methods, including credit/debit cards, PayPal, and select mobile payment options. You’ll see all available payment methods during the checkout process.
TARAYAKO does not charge any additional fees for processing your payment. However, some payment providers may apply their own fees, which will be displayed at checkout.
Only one discount code or coupon can be applied per order. If you have multiple offers, choose the one that provides the best value.
Our return policy may vary by vendor, but most items can be returned within 1–3 days of receiving your order, as long as they are in original condition. Check the specific vendor’s return policy on the product page before purchasing.
To start a return, go to “My Orders,” select the item, and click on “Return/Exchange.” You’ll receive instructions on how to return your product and whether it qualifies for a refund or store credit.
Once the seller confirms receipt of your returned item and approves the condition, a refund will be processed. Refunds may take 5–7 business days to reflect in your original payment method.
Go to the login page, click on “Forgot Password,” and follow the instructions. You’ll receive a link to reset your password via email.
Our customer support team is here to help! You can reach us via live chat, email at support@tarayako.com, or call our support line during business hours.
Yes! You can add items to your "Wishlist" for easy access and purchase them later. Simply click the heart icon on any product page to save it to your Wishlist.
Some vendors offer gift wrapping services. If available, it will be shown as an option during checkout. You may also include a personalized message with your order.
Yes, TARAYAKO has a rewards program where you can earn points with every purchase. Points can be redeemed for discounts on future orders.
Absolutely! Your feedback is valuable to us. After receiving your order, go to “My Orders” and select the item to leave a rating and review. Reviews help other customers make informed decisions.
Yes, we use secure encryption and follow strict data protection guidelines to keep your information safe. For more details, review our Privacy Policy.
If you have concerns about a product or vendor, please send us an email to support@tarayako.com. Our team will investigate the matter to ensure all vendors meet our standards.
