WHY JOIN TARAYAKO?

Built for Zimbabwe, empowering local businesses.

Secure Payment System

TARAYAKO ensures seamless and secure transactions, so you can focus on your business without worrying about payment issues.

Streamlined Operations.

Our user-friendly interface and advanced seller tools make it easy to list products, manage inventory, track orders, and communicate with customers.

Cost-Effective Selling.

With low startup costs and flexible subscription plans, TARAYAKO is a budget-friendly way to expand your business.

Enhanced Brand Visibility.

Showcase your products on a well-established platform, giving your brand greater exposure without the need for extensive marketing efforts.

Access to a Large Customer Base.

TARAYAKO connects vendors with a growing community of buyers actively seeking diverse products and services, increasing your sales potential.

TARAYAKO – Discover, Shop, and Sell.

List your items today and reach thousands of potential buyers on TARAYAKO. With only 10% commission per sale, it’s time to grow your business like never before.

Sign Up

Visit our website and click on the "Become a Vendor" button. Fill in the registration form with your business details, and store information.

Set Up Your Store.

Once registered, log into your vendor dashboard. Customize your storefront by adding your logo, business description, and product categories.

List Your Products

Start adding your products or services with descriptions, images, and pricing. Once your store is live, you can begin selling to customers!

Download Free Vendor App

Coming soon...

Frequently asked questions

Got questions about becoming a vendor ? Explore our vendor FAQ section for answers to any queries you may have about joining our platform as a vendor

TARAYAKO is a multi-vendor marketplace connecting vendors with a large customer base. To become a vendor, simply sign up, complete the verification process, and set up your storefront to start selling.

Once registered, go to your vendor dashboard, complete your profile, and add products with descriptions, pricing, and images. Our team is available to guide you through the setup process.

TARAYAKO offers multiple vendor subscription plans with different features. Some plans have monthly fees, while others are commission-based. Check our pricing page for details on each plan.

From your vendor dashboard, go to “Add Product,” where you can enter details such as title, description, price, and stock quantity. Be sure to upload high-quality images and select relevant categories.

Yes, TARAYAKO allows vendors to list a wide variety of tangible and non-tangible products. Simply choose the appropriate category when listing.

Yes, we have guidelines and prohibited items to ensure quality and compliance. Please refer to our Vendor Policy for a complete list of restricted and prohibited items.

When a customer places an order, you’ll receive an email notification and an alert on your vendor dashboard. The order details will be available for review and processing

Vendors are responsible for arranging shipping and delivery according to the customer’s chosen method. You can use your own shipping partners or connect with recommended logistics providers through TARAYAKO.

You can update the order status (e.g., processing, shipped, delivered) directly in your vendor dashboard. Keeping the status up-to-date helps customers track their orders and builds trust.

If an item is out of stock, contact the customer immediately through the dashboard to discuss alternatives, including offering a backorder, similar product, or refund.

TARAYAKO processes payments through secure payment gateways. Earnings are transferred to your bank account based on the payment schedule specified in your vendor plan (e.g., weekly, bi-weekly).

Yes, a small transaction fee is applied to each sale to cover processing costs. The fee varies depending on your subscription plan and the payment gateway used.

Absolutely! You can create promotions, offer discounts, and participate in platform-wide sales events. From your dashboard, go to “Marketing Tools” to set up discounts and offers.

If a customer initiates a return, you’ll be notified, and the item should be assessed for eligibility according to our return policy. Once the item is returned and inspected, you can approve a refund or exchange as per the policy.

Return costs may vary by situation. Typically, vendors cover return costs for defective items, while customers cover return costs for discretionary returns. Clearly state your return policy on each product page.

Once a return is approved, TARAYAKO processes the refund, and it will be reflected in the customer’s payment method. Refunds are then adjusted in the vendor’s account balance.

Yes, you can update your store name, description, and other details anytime from your vendor dashboard. Keeping your information current helps attract and retain customers.

Our vendor support team is available via email, chat, and phone to help with any issues you may have. You’ll also find guides and resources in the “Help” section of your dashboard.

Yes, if needed, you can temporarily deactivate your store through your dashboard without losing any data. This is useful for vacations or restocking periods.

All products should have clear descriptions, high-quality images, and accurate pricing. Vendors must also ensure products comply with TARAYAKO's guidelines for quality and safety.

Customers can contact you through the platform regarding any issues. It’s essential to respond promptly to maintain good ratings. If a dispute arises, our support team can mediate to ensure a fair resolution.

Yes, you can communicate with customers through our secure messaging system. This allows for safe communication regarding order details, special requests, or any other concerns.

Yes, TARAYAKO regularly features vendors and products in marketing campaigns, newsletters, and on the homepage. You can also participate in seasonal promotions and sales events.

Optimize product listings with keywords, offer competitive pricing, maintain high ratings, and participate in promotions. Engaging in platform-wide events also increases your store’s visibility.

Yes, your vendor dashboard includes analytics and sales reports to track performance, understand customer behavior, and optimize your strategy. Data on views, conversions, and top products is available for your use.

We prioritize security with encrypted transactions and stringent data protection protocols. Vendor and customer data is safeguarded under our Privacy Policy.

If you notice suspicious activity, report it immediately through your vendor dashboard or contact support. We take all necessary actions to protect vendors from fraudulent transactions.

Depending on your location and product types, certain licenses may be required. Check your local regulations to ensure compliance. TARAYAKO may request proof of legitimacy from time to time.

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Vendor information

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Shop information

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